Privacy Policy — InstantGlow

This Privacy Policy explains how InstantGlow (“we,” “us,” “our”) collects, uses, stores, and protects your personal information when you visit our website, purchase our products, or interact with us in any way.
By using our website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Collected when you place an order, create an account, or contact us:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely by payment providers — we do not store full card numbers)

b. Device & Analytics Information

Automatically collected when you browse our site:

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Time spent on site

  • Cookies and tracking technologies

c. Order & Account Information

  • Purchase history

  • Customer service communications

  • Saved preferences (if you create an account)

d. Marketing Information (optional)

If you opt in:

  • Email marketing preferences

  • SMS marketing preferences

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your purchase

  • Provide customer support

  • Improve and personalize your shopping experience

  • Detect fraud or security issues

  • Send promotional emails or SMS (only if you opt in)

  • Analyze website performance and user behavior

3. How We Share Your Information

We do not sell your personal data.
We may share your information with trusted third parties only when necessary:

  • Payment processors (Stripe, PayPal, etc.)

  • Shipping partners (delivery companies, couriers)

  • Shopify or other website platforms

  • Marketing tools (email/SMS platforms, advertising partners)

  • Analytics tools (Google Analytics, Meta Pixels, etc.)

All partners are required to protect your information and use it only for the services they provide.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enable basic site functionality

  • Save your preferences

  • Improve website performance

  • Deliver personalized ads

  • Analyze traffic and behavior

You can disable cookies through your browser settings, but some features may stop working properly.

5. Data Security

We use technical and organizational measures to protect your information, including:

  • Encrypted checkout

  • Secure servers

  • Restricted staff access

  • Regular security monitoring

However, no system is 100% secure, and you acknowledge that you share information at your own risk.

6. Your Rights

Depending on your region (EU, UK, UAE, etc.), you may have the right to:

  • Access the personal data we hold

  • Request corrections or updates

  • Request deletion of your data

  • Object to marketing communications

  • Withdraw consent at any time

  • Request data portability

To exercise these rights, contact us at privacy@instantglowbeauty.com (replace with your real email).

7. Marketing Communications

You will only receive email or SMS marketing if you opt in.

You can unsubscribe anytime by:

  • Clicking “unsubscribe” in an email

  • Replying “STOP” to SMS

  • Contacting our team

8. Retention of Data

We retain your data only as long as necessary for:

  • Fulfilling your orders

  • Legal and tax obligations

  • Resolving disputes

  • Security & fraud prevention

9. International Transfers

Because we operate globally, your data may be transferred to servers outside your home country.
We ensure these transfers comply with applicable data protection laws.

10. Third-Party Links

Our website may include links to third-party platforms.
We are not responsible for their privacy practices, policies, or content.

11. Children's Privacy

Our website is not intended for individuals under the age of 16.
We do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy at any time.
Changes take effect immediately when posted on this page.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

📧 privacy@instantglowbeauty.com
🕒 Response within 24–48 hours